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Crystal Norris, LICSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Crystal is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Crystal. View 71 reviews
Speaks English
Offers Telehealth visits
Licensed in Alabama and Connecticut

Recent reviews

Love her!

Reviewed September 2024

She's awesome! She has been my therapist for over 2 years.

Reviewed May 2024

More about Crystal

  • 6 years' experience
  • Female
  • LICSW, LCSW

I earned a Bachelor's Degree in Social Work from Alabama State University in 2011 and a Master's Degree from the University of Alabama in 2014. I earned my LMSW in 2015 and my LICSW in 2017. I have been practicing at the clinical level, providing counseling services, since 2017. Before earning my clinical license, I worked with children and families at the Alabama Department of Human Resources for three years. I have also worked as a counselor at a youth detention facility. Since earning my clinical license, I have worked as a Clinical Supervisor at a therapeutic foster care agency for three years providing counseling to children and adults.

In working with children and families, my areas of focus include depression/anxiety, crisis intervention, ADHD, anger management, parenting, boosting self-esteem, communication, grief, behavioral issues, substance abuse, and domestic violence using Cognitive Behavioral Therapy, Trauma-Focused Behavior Therapy, Strengths Based Therapy, Play Therapy and Solution Focused Therapy.

I typically do no do live sessions on Saturdays, but I have several morning and evening slots available on every other day. Work with me and let's get started on your healing!

Specialties

Stress Anxiety Family conflicts Trauma and abuse Parenting issues Depression LGBT Relationship issues Grief Anger management Self esteem Coping with life changes ADHD Abandonment Adoption and foster care BDSM, kink, and alternative sex culture Blended family issues Caregiver issues and stress Codependency Communication problems Divorce and separation Domestic violence Family of origin issues Family problems Forgiveness Guilt and shame Hoarding Impulsivity Isolation / loneliness Veteran and Armed Forces Issues Money and financial issues Mood disorders Multicultural concerns Panic disorder and panic attacks Polyamory / non-monogamous relationships Post-traumatic stress Pregnancy and childbirth Prejudice and discrimination Self-harm Self-love Sexual assault and abuse Sexuality Women's issues Young adult issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Mindfulness Therapy
  • Motivational Interviewing
  • Narrative Therapy
  • Solution-Focused Therapy
  • Trauma-Focused Therapy

Licenses

Crystal Norris's National Provider Identifier (NPI) is 1316567506.

  • LICSW · Alabama · 4083C · Expires October 2025
  • LCSW · Connecticut · 12471 · Expires September 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Crystal Norris

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

71 reviews

5
4
3
2
1

Clients mention: Great Amazing Recommend Helpful Helped Listens Understanding Wonderful Easy Excellent

Love her!

Reviewed September 2024

She's awesome! She has been my therapist for over 2 years.

Reviewed May 2024

She's great!

Reviewed January 2024

Crystal is amazing.

Reviewed January 2024

She’s very nice

Reviewed July 2022

Crystal Norris has been a tremendous blessing to me!!! She has helped me in ways unimaginable! I love the way she introduces me to different perspectives, and when she gives advice, she breaks it down so that you can better understand the different ways of looking at situations. She has given me advice that has changed my life for the better! I'm getting positive results, and it has truly changed my way of looking at things. I'm so grateful for her!!!! Thank you Crystal! God bless!!!

Reviewed January 2024

Crystal is a fabulous therapist. She takes every concern seriously and doesn’t interrupt or belittle. (I’ve had that issue with past therapists). Also she’s got a good balance of giving advice when needed and just taking time to listen. Sometimes people just need to say what’s on their mind to work through it. Crystal truly understands this and is always willing to hear you out. Definitely recommend.

Reviewed December 2023

She's amazing!

Reviewed September 2023

I look forward to my sessions with Crystal. It is a way to release things that I feel that are important and it’s good to seek advice from someone that doesn’t know me. I’m confident in expressing what I feel and getting valuable insight is helpful and extremely useful right now.

Reviewed September 2023

She’s wonderful. She’s compassionate, methodical and non judgemental. It’s been two visits and I’ve already gotten so much insight.

Reviewed September 2023

She's been my therapist for 2 years. She's gotten me through a divorce and so much more. I don't know where I'd be without her help.

Reviewed July 2023

Wonderful

Reviewed July 2023

Crystal is wonderful, and a real pleasure to talk to. She's really down to Earth and helped me through some of my toughest and most stressful of times. When I need it, I know I'll be going back to soaking with her.

Reviewed March 2023

I appreciate Crystal's willingness to listen as well as the good questions she asks me that help me answer my own questions, or question my assumptions.

Reviewed April 2023

Talking to Crystal is like talking to a friend. I want to share with her. She makes me comfortable. Thank you

Reviewed April 2023

Crystal Norris is so sweet and funny. She really knows how to talk to me one on one and help me bring my walls down

Reviewed February 2023

Crystal is very helpful with great tools and advice in helping through several tough issues. Thank you Crystal

Reviewed January 2023

Crystal is perfect for me.

Reviewed January 2023

For a first-time therapy seeker, Crystal was exactly the person I needed to talk to. I was wary of finding the right fit for my personality and needs. Crystal really supported and helped me to disentangle the anger and anxiety-inducing strands in my life as I balance a toxic work environment, caregiving, and marriage stresses. Mostly importantly, she guided me in strategizing healthier and practical ways to address these issues.

Reviewed December 2022

She's like my best friend. I don't know how I could handle life without her help.

Reviewed December 2022

Crystal is great.

Reviewed December 2022

She is amazing .

Reviewed November 2022

Crystal is very focused on understanding and meeting my needs, and making the best use of our time. She is very professional, friendly and easy to talk to. I really appreciate that she doesn't try to force unhelpful advice on me, which is a problem I had with a former therapist. She is always on time for our sessions, and replies promptly to my messages. I really appreciate her sense of humor and how down to earth she is!

Reviewed November 2022

Wonderful therapist

Reviewed November 2022

Crystal has been very helpful with her guidance and leadership with the changes needed to help me be better and change my way of seeing things in trying situations

Reviewed September 2022

A wonderful person and always responsive.

Reviewed September 2022

She's like a best friend. I love that I can talk to her about anything and she gives me feedback that helps me think and see situations from different perspectives.

Reviewed August 2022

She was good at listening but I never felt truly challenged or engaged. She missed multiple sessions and just straight up ignored me after the last one. I wish I had switched therapists sooner.

Reviewed August 2022

she’s the best to exist !

Reviewed July 2022

Crystal has been very helpful to me, I’m beyond grateful for her! I highly recommend her! She is so sweet and listens to you and genuinely cares.

Reviewed July 2022

Crystal is an amazing therapist!

Reviewed July 2022

Crystal is awesome she has definitely helped me through my trauma

Reviewed July 2022

Crystal is amazing. I work as a Licensed Professional Counselor and it is so important for me to be in therapy for my own mental health and well-being. Crystal has been the perfect match for me. She is authentic, transparent, and remains present with me during each session. Crystal is relatable and I would highly recommend her services.

Reviewed July 2022

Crystal is amazing. She is patient, kind, knowledgeable, and always offers me great suggestions on how to overcome my issues. I’ve grown a lot and become stronger since I’ve been working with her over the last year. I highly recommend her expertise!

Reviewed July 2022

Crystal has been absolutely wonderful to have as a therapist! She's attentive, really listens to what I'm saying, and knows just what to do. Thanks Crystal!!

Reviewed June 2022

After only one session with Crystal I can tell she has a lot of experience while also seeing her very respectful and personal approach.

Reviewed June 2022

Crystal is an excellent therapist who truly listens. You feel like you have someone who is going to provide you with unbiased and beneficial information.

Reviewed May 2022

Crystal is the BEST counselor I've ever had!

Reviewed May 2022

I love talking to Crystal.. it truly is like talking to a good friend that understands me. She says things to where I get the point without getting offended.

Reviewed April 2022

Crystal is down to earth, yet gives reasonable challenges to better oneself. I am very thankful for her help with my life's roller-coaster.

Reviewed April 2022

She's understanding and very down to earth.

Reviewed April 2022

Crystal is actually incredible, It feels like I’m talking to a friend who truly listens.

Reviewed March 2022

Very easy to talk to and extremely kind! She’s very friendly and great at listening to what you have to say.

Reviewed February 2022

Crystal is so kind and helpful! I felt happy and inspired after the session with her. I have a lot of confusing things to divulge about myself, and she is very patient with me.

Reviewed January 2022

Crystal is extremely empathetic and kind. She knows the perfect amount of personal sharing to engage in with her clients so I feel she knows what I'm feeling and understands me but is always professional. She has always provided a lot of various coping mechanisms and encourages flexibility in how I could tackle issues. She lets me talk around subjects and come to her in my own time without pressure. She is the perfect balance of light hearted and serious that lets me know my issues are being taken seriously but also that what I'm experiencing is part of the human experience. She responds quickly and appropriately depsite our time difference, and always finds something positive to say even when I'm at my lowest. It's thanks to my therapy with Crystal that I've been able to set healthy bounderies with my family, advocate Mt needs and make better decisions for my mental health.

Reviewed January 2022

Crystal is one of if not the most experienced therapist on here. (I'm had some on here prior to her). It's such a blessing to have a excellent listener, empathetic person, and POC who is non-judgmental and warm yet professional. I'm a mental health professional myself and I can honestly say without her, these last couple of months would have been a mess. Thank God I was matched with her. She is such a blessing. You will be so grateful to have sessions with her ( if she has a spot open.

Reviewed January 2022

A great listener

Reviewed December 2021

So far, after one appointment, I think Crystal has been FABULOUS! I was REALLY concerned that I would be paired with someone who could really help me, through a service like this. She allowed me to share things that have been hurting for a long time. And made some valid points to help me think about something differently, not be so hard on myself & eventually be able to forgive myself. I feel like I will be able to trust Crystal & look forward to working with her ,however long I need to.

Reviewed December 2021

I’ve been working with Crystal for a few months and have seen huge improvements in my life since working with her. She is brilliant and always gives me the advice I need to push through issues I’m having. I have grown so much since working with her and am slowly becoming a stronger, more confident individual with better communication skills than I’ve ever had. Crystal is an amazing therapist and I highly recommend her.

Reviewed December 2021

I really appraiser Crystal and her insights. She has helped me tremendously, and I would recommend her to anyone seeking to learn better coping skills!

Reviewed December 2021

Crystal Norris has been an excellent therapist and coach. I truly appreciate her helpful suggestions and practical advice to manage my own stress, and for dealing with the added stress of my young adult children (each with their own challenges). I find our sessions calming and walk-away with a positive energy and strength each time to deal with certain issues in my life.

Reviewed December 2021

Crystal is an excellent therapist with realistic expectations. She is an amazing listener and her recommendations take the whole person into account. I would highly recommend her services.

Reviewed November 2021

It’s a fantastic feeling for me for her to actually listen to what I have to say.

Reviewed November 2021

Crystal has been exceptional! I love her style of counseling. She is very easy to talk to and very warm/welcoming.

Reviewed November 2021

Crystal is great. She asks a lot of questions, listens well, and provides helpful suggestions and advice. I highly recommend her!

Reviewed November 2021

She's awesome. She listens, she understands. I feel like I have a good friend to talk to during our sessions.

Reviewed November 2021

Mrs. Norris is absolutely wonderful! I really enjoy my time with her. She's so down to earth and understanding. She makes me feel comfortable and welcome and I trust what she has to say wholeheartedly. She's incredibly kind and caring and the best therapist I've had so far. Absolutely amazing!

Reviewed September 2021

Crystal is an outstanding therapist! I have been in individual and couple's therapy previously so I have a solid understanding of what works and what doesn't work for me. I was hoping for a relationship with a therapist that was more practical in nature (CBT) and I found exactly what I was looking for. In our sessions Crystal was insightful, kind, and funny. I came in with some relationship issues (personal and romantic) and was able to improve those relationships pretty quickly using tips suggested by Crystal. I looked forward to sessions--even texting--with her and hope to work with her again when finances allow.

Reviewed August 2021

Crystal is the best therapist I’ve ever worked with. She is so patient and understanding and offers really great insights and advice. I feel that these few short months I’ve worked with her have helped me make a lot of progress on my issues already and I’m very excited to continue to get healthy and whole with her help.

Reviewed August 2021

Crystal is a great counselor! She is uplifting and is always positive. She has given me great tips to help control my anxiety and panic attacks!!

Reviewed July 2021

everything is perfect, I would just suggest we have a way to go back to a question in a review because my fat finger pressed the wrong bubble, it was excellent all the way thank u for introducing us!

Reviewed July 2021

I have been speaking to Crystal for a few months now, and she has been helping me immensely to work on my anxiety and low self esteem. She is very dedicated to helping, and is calming and understanding to talk to. I once had apprehension about seeking help, but Crystal proved those fears to be wrong.

Reviewed July 2021

Great to work with. Very warm and easy to talk to.

Reviewed July 2021

I found my counseling experience with Crystal Norris to be extremely helpful. I was amazed at how quickly she grasped and understood the issues I was describing related to how to better support my young adult son with depression. Crystal offered practical advice that I could apply immediately to my situation, plus sent a follow-up article with additional helpful tips.

Reviewed July 2021

Working with Crystal so far has been really great and enjoyable. She really listens and finds practical ways to work around issues. She is also really fun to talk to. I recommend having Crystal as your counselor!

Reviewed June 2021

She has been great so far, but I think I put in answers to questions that were wrong. Where I put in “completely disagree” it should be absolutely the opposite. My experience has been great so far!

Reviewed June 2021

I really liked Crystal, she was understanding and patient. I'm going to miss her!

Reviewed June 2021

This is our 3rd session. She has been amazing so far.

Reviewed June 2021

Crystal is very pleasant and very easy to talk to. She makes it easy to be open and honest with discussing my issues. I enjoy our sessions.

Reviewed May 2021

Crystal is a good listener and she is very solution oriented. She is good at making practical suggestions to help me move forward and make progress. She is kind and knowledgeable.

Reviewed May 2021

Crystal is an amazing counselor. She has a loving presence and is a great listener. She has helped me uncover the deeper reason behind my issues, and has provided me with tools to work through them. I highly recommend her!

Reviewed May 2021

How was your experience with Crystal?

Frequently asked questions

Does Crystal Norris offer telehealth visits?

Yes. Crystal Norris works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Crystal Norris speak?

Crystal Norris speaks English.

How many years of experience does Crystal Norris have?

Crystal Norris has 6 years of experience.

Where is Crystal Norris licensed to practice?

Crystal Norris is licensed to practice in Alabama and Connecticut.

Does Crystal Norris accept clients outside of the United States?

No, Crystal Norris does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Crystal Norris offer?

Crystal Norris offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Crystal Norris?

Crystal Norris can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Crystal Norris?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

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Live Chat
Phone
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When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.