Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Dr. Charmaine Jake-Matthews, LCPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Charmaine is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Charmaine. View 26 reviews
Speaks English
Offers Telehealth visits
Licensed in Illinois

Recent reviews

Dr Jake-Matthew’s has helped guide me through some challenging situations and difficult decisions. She also helped me with my relationships/communication skills and practicing gratitude

Reviewed November 2024

Dr. Jake Matthews is a good listener and she is able to catch the small details of emotions when I speak. Sometime even I don’t realize i feel A certain way about that topic until Dr. repeats the exact sentence that I said back to me. Dr. Is very patient in listening to me and makes me feel like she genuinely is concerned for my emotional health!

Reviewed November 2024

More about Charmaine

  • 18 years' experience
  • Female
  • LCPC

Hi,

I am looking forward to getting to know you & the ways in which I can support and assist you.

Prior to beginning my work as a counselor in the state of Illinois in 2007, I worked as a psychology professor (teaching & conducting research). Since 2007 I have used a variety of therapeutic techniques to help individuals, couples & families. I specialize in working with those dealing with anxiety, mood disorders & relationship issues. My approach to counseling is interactive and solution focused.

When I am not working, I enjoy baking and singing.

Specialties

Stress Anxiety Relationship issues Self esteem Depression Addictions Family conflicts Trauma and abuse Grief Intimacy-related issues Parenting issues Career difficulties Bipolar disorder Attachment issues Blended family issues Body image Caregiver issues and stress Codependency Communication problems Control issues Dependent personality Divorce and separation Family of origin issues Family problems Forgiveness Guilt and shame Impulsivity Infidelity Life purpose Midlife crisis Mood disorders Multicultural concerns Obsessions, compulsions, and OCD Panic disorder and panic attacks Phobias Postpartum depression Pregnancy and childbirth Prejudice and discrimination Seasonal Affective Disorder (SAD) Self-love Sexuality Social anxiety and phobia Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Gottman Method
  • Mindfulness Therapy
  • Narrative Therapy
  • Solution-Focused Therapy

Licenses

Dr. Charmaine Jake-Matthews's National Provider Identifier (NPI) is 1588812366.

  • LCPC · Illinois · 180.008908 · Expires March 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Dr. Charmaine Jake-Matthews

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

26 reviews

5
4
3
2
1

Clients mention: Helped Recommend Great Helpful Listens Understand Easy Excellent Helping Support

Dr Jake-Matthew’s has helped guide me through some challenging situations and difficult decisions. She also helped me with my relationships/communication skills and practicing gratitude

Reviewed November 2024

Dr. Jake Matthews is a good listener and she is able to catch the small details of emotions when I speak. Sometime even I don’t realize i feel A certain way about that topic until Dr. repeats the exact sentence that I said back to me. Dr. Is very patient in listening to me and makes me feel like she genuinely is concerned for my emotional health!

Reviewed November 2024

Dr Jake-Matthew’s has been wonderful to work with. She is kind, intelligent, and effective. I highly recommend her. I had tried therapy before. I got more benefit out of my early sessions with Dr Jake-Matthews then I did in months of visits with my previous in office therapy.

Reviewed March 2024

I don't feel judged but I feel like someone is actually listening to me and my craziness.

Reviewed November 2019

Dr. Jake-Matthews is skilled and compassionate. She listens and offers wise counsel. I highly recommended Dr. Jake -Matthews.

Reviewed April 2019

Dr. Jake-Matthews is exceptional overall. She listens to understand and gives great support. I had to leave counseling for a spell but she was willing to take me on as a client again once I was able to return. And that is the type of dedication we all need.

Reviewed November 2018

From the initial message she identified the issues I was dealing with very accurately. She's been straightforward with me and responds to my messages quickly. She has helped me to sort out a lot of issues I've been dealing with. Knowing I have her to give me an outside view and more realistic view of what's going on has helped me. I have had more good days then I've had in a long time.

Reviewed September 2018

Super awesome! She is super supportive in a way that isn’t telling me what I need to do. I can use her tools and talks to figure out what I want to do and that’s helped me SO much, I would go to her anytime any day!! Super thankful for her!

Reviewed August 2018

I am new to counseling online and I am pleasantly surprised just how easy and valuable it is. Only two weeks of it and I must say my counselor showed me just how knowledgeable she is and how much she cares to help me. We never met or video chatted due to mostly my schedule. However, she went above and beyond to find ways to get to know me to be able to better help me. She is a great fit for me. I am looking forward to healing and growing with her help. Thank you.

Reviewed June 2018

I really love how she's always there for me, and she's helped me out so much, and I am glad that she's here for me to help me out.♡

Reviewed May 2018

Great counselor!

Reviewed April 2018

Dr. Jack-Matthews has the uncanny ability to understand, even when my thoughts and communication are jumbled. I appreciate the doctor most, for providing tangible strategies to achieve my goals. Best therapist I’ve ever worked with, without question.

Reviewed June 2021

Dr Matthew's has been great with helping me to unpack years of baggage. I am learning to be gracious and patient with my journey. This is my first experience with counseling and I'm glad to have connected with her.

Reviewed May 2021

I’m so glad we connected. Greater listener and communicator and counselor.

Reviewed May 2020

Dr. Jake- Matthews has been very helpful during this crisis in my life. She listens intently, has a very calming manner and has provided me with insightful advice and readings that have helped me tremendously. I appreciate that I can text her in between session and that she checks in to see how I am doing regularly. I also feel that she tells you what she thinks you need to hear not just what you want to hear. I would definitely recommend her to others.

Reviewed May 2020

Charmaine is an excellent counselor. She is always in tune with my strengths and challenges. It was very helpful to work with her when I was dealing with grief a few months ago. I highly recommend her.

Reviewed April 2020

Dr. Jake-Matthews is an exceptional counselor and has been a tremendous help in recent months. She is very easy to talk to and provides great insight regarding thought patterns and behaviors

Reviewed May 2019

Charmaine is so wonderful. She never presses too hard, but always seems to know which questions to ask.

Reviewed February 2019

Very kind, smart and has excellent advice.

Reviewed September 2018

Dr. Jake-Matthews is probably the best therapist I have ever had. She is kind, caring, empathetic and truly understands my unique issues. Additionally, she is an exceptionally intelligent person which I very much appreciate having such a complex situation. I could not recommend a better therapist than Dr. Jake-Matthews.

Reviewed August 2018

Dr. Jake-Matthews really takes the time to find the root of problems. I think that she has the adequate experience and knowledge to help someone deal with their personal issues. She listens. She is relatable. She is a very wise person.

Reviewed August 2018

Dr. Jake-Matthews is honest, unbiased, and absolutely dependable. Truly a God send. I almost cancelled my subscription to this site before she became my counselor, and I'm glad I decided to stick around. Thank you so much Doctor, for taking the time to listen and help guide me through my ordeals.

Reviewed August 2018

Dr. Jake-Matthews has been helpful so far by helping me face problems I typically want to push away. She is patient and very informative. Also very relatable too.

Reviewed July 2018

In just two weeks, I am really beginning to understand the deeper issues behind my behaviors, reactions and emotions. I can't say enough about Dr. Jake Matthews

Reviewed July 2018

Dr. Jake-Matthews is very understanding, responsive and empathic. I highly recommend her for counsel.

Reviewed June 2018

Dr. Jake-Matthews has been a huge help to my family. Not only is she courteous, punctual, and flexible to our needs; but she also always maintains a warm and stable presence, even in the midst of emotionally intense situations. Her advice has been and will continue to be extremely helpful to us, and we heartily recommend her to anybody seeking support.

Reviewed May 2018

How was your experience with Charmaine?

Frequently asked questions

Does Dr. Charmaine Jake-Matthews offer telehealth visits?

Yes. Dr. Charmaine Jake-Matthews works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Dr. Charmaine Jake-Matthews speak?

Dr. Charmaine Jake-Matthews speaks English.

How many years of experience does Dr. Charmaine Jake-Matthews have?

Dr. Charmaine Jake-Matthews has 18 years of experience.

Where is Dr. Charmaine Jake-Matthews licensed to practice?

Dr. Charmaine Jake-Matthews is licensed to practice in Illinois.

Does Dr. Charmaine Jake-Matthews accept clients outside of the United States?

Yes, Dr. Charmaine Jake-Matthews accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Dr. Charmaine Jake-Matthews offer?

Dr. Charmaine Jake-Matthews offers clients Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Gottman Method, Mindfulness Therapy, Narrative Therapy, and Solution-Focused Therapy.

How can I communicate with Dr. Charmaine Jake-Matthews?

Dr. Charmaine Jake-Matthews can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Dr. Charmaine Jake-Matthews?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.