Susan, showed immediate care and curiosity of where I needed help. The sessions were always helpful and insightful. I would highly recommend spending time with Susan!
Susan Walker, LMHC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Susan. View 16 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in Massachusetts
Recent reviews
Susan is a good listener. She walks through and with my concerns. She helps make clear my concerns by supporting me. I am happy with Susan. She is experienced and feels like I know her already which is really good. Thanks Susan !
More about Susan
- 14 years' experience
- Female
- LMHC
Hello! I am so glad you are here and look forward to getting to know you and your goals for therapy. I am a licensed mental health counselor with over 15 years of clinical experience. My interpersonal style is warm, empathetic, and professional. I am highly interested and engaged with the process of understanding and helping. Below is a bit about my background:
Therapy Approach:
My clinical and interpersonal style is warm, casual, empathetic, and always professional. My overarching approach tends to transcend theory and embrace the foundational skills of active listening, gentle redirecting, validation, and staying connected while confronting issues that need attention. I tend to think holistically and spiritually. Theoretical applications I use include Person-Centered, some aspects of Cognitive Behavioral, and Psychodynamic, as each client is multi- layered and more than one theory or technique may be useful. Primarily my theoretical lens is Existential, grounded in the idea that we as human beings are faced with making meaning of our environment, understanding ourselves, and the realization that we can direct our lives. There is challenge in this but also great freedom.
Technical Options:
I am potentially a good match for those who are interested in Live Chat Typing Sessions or Phone Sessions. When I discovered that Video sessions were causing some eye strain and switched to Live Chat Typing Sessions and Phone Sessions I was pleasantly surprised that the richness and texture of therapy was not reduced. In some ways there is even more connection and clarity.
Areas of Clinical Specialty include but aren't limited to the following:
Grief/Bereavement
Pregnancy Loss/Infant Loss
Anxiety
Social Anxiety
Depression
Spiritual Issues
Life Transitions
Career and Professional Concerns
Trauma History
Chronic Illness
Sexuality issues
Parenting Issues
It is often in high pitched pain or struggle that one finds her/his/theirself seeking therapy. I am sensitive to this process and strive always to create a comfortable, relaxed therapeutic space.
My experience includes providing therapy to those with trauma histories at a residential facility, counseling college students with issues of identity, sexuality, and life transitions at a university counseling center, and several years providing therapy to those with anxiety/depression, grief/bereavement, and other issues of clinical concern at an outpatient mental health clinic. I consider it a privilege to help clients from all backgrounds from their place of difficulty to a healthy realization of their goals.
Professional Training:
U-Mass at Amherst B.A in Sociology with minor in Psychology
Lesley University M.A. in Clinical Mental Health Counseling
Clinical License LMHC
Specialties
Treatment Approaches
- Client-Centered Therapy
- Existential Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
Licenses
Susan Walker's National Provider Identifier (NPI) is 1972952992.
- LMHC · Massachusetts · 4680 · Expires December 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Susan Walker
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Susan, showed immediate care and curiosity of where I needed help. The sessions were always helpful and insightful. I would highly recommend spending time with Susan!
Susan is a good listener. She walks through and with my concerns. She helps make clear my concerns by supporting me. I am happy with Susan. She is experienced and feels like I know her already which is really good. Thanks Susan !
my therapist and I work very well together. I I am grateful for her service
I had attempted therapy before but could not stick to it. Susan has helped me understand how to work with therapy and how it could assist me to attain my personal goals. It has been 2 years now, and I feel grateful for our therapeutic relationship. Going through therapy with Susan has been key to my healing journey. Better Help is a great tool to easily schedule sessions. My guess is the matching questionnaire did a good job finding the right therapist for me, and I know I can always redefine my goals and update my expectations at anytime. Rating your therapist is a great way to ensure therapists are benevolent with patients. I have always given top scores to Susan.
Susan has been tremendous in helping me navigate difficult family situations. She is a wonderful listener with great insight. Her tone and manner is supportive. Highly recommend!
Susan has been really really great to work with!
I have enjoyed my sessions with Susan.
Excellent therapist know nd and knowledgeable!
Susan is wonderful to work with. She is kind, empathetic, listens well and knows how to ask questions that help you see multiple perspectives of the issue.
In just a few sessions, Susan was able to help me clarify the underlying cause of my anxiety and provide solutions to alleviate it. She is a great listener and if I ever need additional therapy I will not hesitate to use Susan again!
I have completed faith in Susan
Susan was very thoughtful and understanding during a time of uncertainty that I was going through. I felt very comfortable with her from my first session and appreciated how open I could be with her.
Susan continues to be very helpful
Susan has been great, I really enjoy our sessions!
Susan was so empathetic and caring! I have never done therapy before and she made me feel so comfortable and created a space where I was able to discuss anything. I really appreciated her insight and caring nature. 10/10 recommend!
Susan is thoughtful, empathetic, and responsive. She is able to ask questions in a way that helps you find your own solutions.
Frequently asked questions
Does Susan Walker offer telehealth visits?
Yes. Susan Walker works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Susan Walker speak?
Susan Walker speaks English.
How many years of experience does Susan Walker have?
Susan Walker has 14 years of experience.
Where is Susan Walker licensed to practice?
Susan Walker is licensed to practice in Massachusetts.
Does Susan Walker accept clients outside of the United States?
No, Susan Walker does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Susan Walker offer?
Susan Walker offers clients Client-Centered Therapy, Existential Therapy, Psychodynamic Therapy, and Solution-Focused Therapy.
How can I communicate with Susan Walker?
Susan Walker can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Susan Walker?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.