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Susan Pollard, NCPS

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Susan. View 5 reviews
Great news, Susan is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in United Kingdom

Recent reviews

Susan, you are respectful, you listen and summarise back and check in that you’ve understood. You are professional always and I enjoy the reading material you send. Thank you for caring and for listening, for understanding what I’m trying to say when I’m unable to fully find the words.

Reviewed May 2024

Susan created a safe space for me to be able to open up and share. She’s understanding and caring. Feel comfortable to talk to her and she’s non judgmental.

Reviewed May 2024

More about Susan

  • 6 years' experience
  • Female
  • NCPS

I am a registered therapeutic counsellor and i have been training and working in the counselling field since 2014. I am passionate about delivering client centered support that empowers individuals and enables them to make informed decisions to help them move forward in their lives.

My counselling approach is rooted in the belief that the client is ultimately the expert in their own lives, and to facilitate this we will work as a partnership throughout. The space will be one of no judgment, empathy and with a non directive approach. The emphasis will be to work in the here and now, keeping in mind that past events can be triggered by present events.

I work with the whole person, this would include exploring belief systems, examining self-beliefs and whether they remain true today. The impact of the world we live in and how this connects to the presenting issues and beyond

I am here to support you towards making the first brave step towards change.

Specialties

Stress Anxiety Relationship issues Family conflicts Self esteem Coping with life changes Addictions Trauma and abuse Anger management Depression Body image Caregiver issues and stress Co-morbidity Commitment issues Communication problems Family problems Guilt and shame Isolation / loneliness Life purpose Multicultural concerns Prejudice and discrimination Self-love Women's issues Workplace issues

Treatment Approaches

  • Client-Centered Therapy

Licenses

  • NCPS · United Kingdom · NCS22-00935 · Expires March 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Reviews for Susan Pollard

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

5 reviews

5
4
3
2
1

Clients mention: Caring Understanding Comfortable Easy Great Helping Listens Professional Safe Thank you

Susan, you are respectful, you listen and summarise back and check in that you’ve understood. You are professional always and I enjoy the reading material you send. Thank you for caring and for listening, for understanding what I’m trying to say when I’m unable to fully find the words.

Reviewed May 2024

Susan created a safe space for me to be able to open up and share. She’s understanding and caring. Feel comfortable to talk to her and she’s non judgmental.

Reviewed May 2024

Susan is patient and listens, she gives me space to process my feelings especially if I’m tearful. She responds to my journal eateries and has reflected on it. At the moment therapy is helping me.

Reviewed January 2024

Susan was a great therapist, she listened to my concerns and was quick to respond to all my queries I would strongly reccomend her!

Reviewed August 2023

I feel very supported and having Susan there to talk to is very reassuring. I put off therapy for years because I thought I didn’t have time for it. But I find this so easy to fit around my schedule and without pressure to fit to a timeline except what works for me. Since starting I’ve defiantly felt more positive about things. And encouraged to do the journal something I have refused to do since the age of 11 but this has given me a new perspective of so many things

Reviewed November 2022

How was your experience with Susan?

Frequently asked questions

Does Susan Pollard offer telehealth visits?

Yes. Susan Pollard works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Susan Pollard speak?

Susan Pollard speaks English.

How many years of experience does Susan Pollard have?

Susan Pollard has 6 years of experience.

Where is Susan Pollard licensed to practice?

Susan Pollard is licensed to practice in the United Kingdom.

Does Susan Pollard accept clients outside of the United Kingdom?

No, Susan Pollard does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Susan Pollard offer?

Susan Pollard offers clients Client-Centered Therapy.

How can I communicate with Susan Pollard?

Susan Pollard can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Susan Pollard?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.