Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Florbela Santos, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Florbela is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Florbela. View 29 reviews
Great news, Florbela is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in United Kingdom
Accepts worldwide clients

Recent reviews

She’s amazing!

Reviewed December 2024

The degree of empathy and true desire to help one that Florbela has is something either that my past therapists were missing, or didn't have enough of. I've come a long way in my healing and it definitely wouldn't have been possible without her.

Reviewed November 2024

More about Florbela

  • 13 years' experience
  • Female
  • BACP

I am licensed in the UK with 13 years of professional work experience. I have experience in helping clients with stress and anxiety, relationship issues, family conflicts (not couples therapy), & trauma and abuse. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!

Specialties

Stress Anxiety Relationship issues Family conflicts Trauma and abuse Depression Addictions Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Self esteem Coping with life changes Compassion fatigue Abandonment Attachment issues Body image Codependency Dissociation Drug and alcohol addiction Eating and food-related issues Family of origin issues Fertility issues Forgiveness Hearing impaired Money and financial issues Self-harm Self-love Social anxiety and phobia Women's issues

Treatment Approaches

  • Client-Centered Therapy
  • Existential Therapy
  • Mindfulness Therapy
  • Psychodynamic Therapy
  • Somatic Therapy

Licenses

  • BACP · United Kingdom · 394505 · Expires April 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Reviews for Florbela Santos

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

29 reviews

5
4
3
2
1

Clients mention: Helped Great Amazing Recommend Calm Caring Supportive Wonderful Thank you Great listener

She’s amazing!

Reviewed December 2024

The degree of empathy and true desire to help one that Florbela has is something either that my past therapists were missing, or didn't have enough of. I've come a long way in my healing and it definitely wouldn't have been possible without her.

Reviewed November 2024

She is very professional and caring about my necessities

Reviewed November 2024

Florbela, is an amazing therapist with a wealth of knowledge. I feel very supported by her and have gained a lot of perspective in my life.

Reviewed November 2024

Florbela is a nice lady, she listens to me, she is kind and gives me constructive advice. It is helping me cope with my current issues. Thankyou Florbela!

Reviewed September 2024

I would highly reccomend Flora! She has helped me through a very difficult time in my life and gave me a new outlook on the inner strength and power I have. She is kind, caring and always supportive & she loves hearing the good things going on in my life too

Reviewed June 2024

Florbela is a good listener and is calm patient and approachable. She gives very practical advice and creates a safe space for therapy and self discovery

Reviewed April 2024

Florbela has helped me find creative ways on discovering myself and what motivates my behavior and actions. I appreciated how we did the values work which has given me an idea of my backbone as a human being. I also enjoyed our conversations on boundaries and what composed my inner core. She has guided me into choosing a healthier version of myself and I hope to walk that road through and through.

Reviewed March 2024

I have been in therapy with Florbela for a couple of months and it's been amazing!

Reviewed January 2024

Florbela is an amazing lady and we get on very well! She lets me speak my mind then always come with a great point to think about, the work sheet she sets me are amazing and I really enjoy been able to message and speak all the time. I’m still very new to journalling but really enjoying it and I love that I get feed back on my journals.

Reviewed December 2023

Empathetic and kind, Florbela has helped me gain greater clarity and perspective around some of life's challenges.

Reviewed December 2023

She's very good

Reviewed December 2023

Florbela is a lovely person and I felt at ease meeting her for the first time.

Reviewed November 2023

A wonderful therapist who has helped me so much over the past few months. So very grateful to have found her

Reviewed November 2023

Forbela has been a massive help. I would highly recommend her. Thank you very much

Reviewed November 2023

Very helpful and understands me and helped me realise my root concerns! Excellent listener and very empathetic

Reviewed November 2023

Florbela is an amazing therapist, she is so very supportive and had been a great help to me with area of my past that I needed to make sense of, I would very much recommend Florbela.

Reviewed September 2023

She really puts her soul in her work and is 100% honest, empathic and on your side. I am very fortunate to have come over such a wonderful therapist

Reviewed August 2023

Really helpful with listening and understanding your worry’s. Would recommend Florbela to everyone if I could.

Reviewed July 2023

Florbela has helped me so much in the last few months and still is, she has helped me understand parts of myself that I haven’t been able to understand before, I’ve tried other therapists in the past but never felt I could connect properly and really let them in but with florbela from the word go that all changed, she’s incredible and because of her I am enjoying every part of my healing journey and getting to know myself better!

Reviewed July 2023

I haven’t counted, but have had probably 10 therapy sessions with Florbela now. She is always calm and in a great mood, a great listener, very good timing and very tolerant. I never doubt her expertise and she’s always ready to develop new individual solutions as well. She’s of great help to me and manages to quickly summarise the gist of a problem/worry. I can only recommend everyone to seek her advice, you won’t regret it.

Reviewed June 2023

Excellent experience. Listened and did not judge.

Reviewed April 2023

Florbela has been a wonderful support. So consistent, genuine, and caring and so quickly understood where I was coming from. I would highly recommend Florbela's therapeutic support!

Reviewed March 2023

Florbela has a beautifully calm and reassuring presence. I have only had a couple of sessions with her and already feel very comfortable. She also sends regular check in's. I'm very grateful to have her as my therapist and feel as though she will help me through my process.

Reviewed March 2023

I‘m so happy I made the step to choose Florbela as my therapist, since she got recommended to me through a friend. He listens, can read between the lines, supports, says the right things in the right moments (even if you don’t wanna hear it, but you know it’s true and can only help you ;)) and you can laugh with her. She shows compassion, gives you strength, can calm you down and has some really good tips. It’s my first time doing therapy and I have the strong feeling of being on a good (sometimes hard) way towards my goal of healthy relationships and having my life together. And all this through having Florbela by my side, thank you so much!

Reviewed February 2023

A very supportive and caring therapist! She helped me a lot to gain confidence and love myself more. Thank you so much Florbela!!

Reviewed February 2023

Have had about 2 months worth of sessions with Florbela now regarding my issues with binge eating and they’ve given me the push I needed to finally start regaining control and seeing the progress that I had been struggling to make for years now. Florbela is enthusiastic, interactive and is a great listener. And it always helps that she has a smile! Would totally recommend

Reviewed February 2023

So far I really like the sessions and have already (after 2 sessions) figured some stuff out about myself!

Reviewed January 2023

Very kind, a great listener and has helped me greatly so far

Reviewed November 2022

How was your experience with Florbela?

Frequently asked questions

Does Florbela Santos offer telehealth visits?

Yes. Florbela Santos works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Florbela Santos speak?

Florbela Santos speaks English.

How many years of experience does Florbela Santos have?

Florbela Santos has 13 years of experience.

Where is Florbela Santos licensed to practice?

Florbela Santos is licensed to practice in the United Kingdom.

Does Florbela Santos accept clients outside of the United Kingdom?

Yes, Florbela Santos accepts clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Florbela Santos offer?

Florbela Santos offers clients Client-Centered Therapy, Existential Therapy, Mindfulness Therapy, Psychodynamic Therapy, and Somatic Therapy.

How can I communicate with Florbela Santos?

Florbela Santos can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Florbela Santos?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.