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Fiona Platts, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Fiona is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Fiona. View 20 reviews
Speaks English
Offers Telehealth visits
Licensed in United Kingdom

Recent reviews

Fiona's role in navigating years of unprocessed feelings and trauma, during a breaking-point moment and huge period of change in my personal life, has been invaluable. She has helped me understand the nature of my past hurt and work through it, understand certain behaviours of myself and others as a result of what happened, and provide frameworks and actionable steps to move on and improve how I deal with things in the future. She has also helped me to set goals with regards to what I want next in order to be in a place of good mental well-being and provided healthy coping strategies for any future triggers. Fiona is professional, understanding, kind, reliable, warm, empathetic, balanced and has good insights. She challenges perspectives when needed and listens at length to how I am feeling. On a more personal level, I have been very touched by Fiona's cultural sensitivity and curiosity; coming from a different ethnic background and having a different faith which holds an important place of my life, Fiona has taken effort to understand my values and align her therapy techniques in a way that does not conflict with religious guidance but instead incorporates it with other established mental health techniques. Fiona's work has had a positive knock on effect on many other areas of my life including my family, marriage, spirituality, personal goals and physical health. I am grateful for the opportunity to meet and benefit from Fiona's expertise and know her work has ultimately changed my life for the better.

Reviewed November 2024

Very good comforting to talk with

Reviewed November 2024

More about Fiona

  • 3 years' experience
  • Female
  • BACP

I am a qualified counsellor in the UK with over three years of experience in client work, most recently in private practice. I have experience in helping clients with stress and anxiety, relationship issues, coping with grief and loss, & depression. Life throws many challenges our way and my goal is to offer support and to help you find your own way through these, often by encouraging you to see yourself and your situation in new ways. I will tailor our work together to meet your unique and specific needs. I will always take things at a pace that feels comfortable and safe for you. It’s your therapy and we can work together to find the ways it works best for you. It takes courage to take the first steps towards a change. I am here to support & empower you in that journey.

Specialties

Stress Anxiety Relationship issues Grief Depression Coping with life changes Family conflicts Trauma and abuse Parenting issues Anger management Self esteem Career difficulties Blended family issues Body image Caregiver issues and stress Codependency Commitment issues Communication problems Control issues Coping with natural or human-caused disaster Divorce and separation Domestic violence Emptiness Family problems Forgiveness Guilt and shame Hoarding Hospice and end-of-life counseling Infidelity Jealousy Life purpose Midlife crisis Veteran and Armed Forces Issues Money and financial issues Paranoia Postpartum depression Post-traumatic stress Pregnancy and childbirth Seasonal Affective Disorder (SAD) Sexuality Women's issues Workplace issues

Treatment Approaches

  • Client-Centered Therapy

Licenses

  • BACP · United Kingdom · 394746 · Expires December 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Fiona Platts

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

20 reviews

5
4
3
2
1

Clients mention: Helped Comfortable Recommend Understand Amazing Grateful Guidance Professional Safe Support

Fiona's role in navigating years of unprocessed feelings and trauma, during a breaking-point moment and huge period of change in my personal life, has been invaluable. She has helped me understand the nature of my past hurt and work through it, understand certain behaviours of myself and others as a result of what happened, and provide frameworks and actionable steps to move on and improve how I deal with things in the future. She has also helped me to set goals with regards to what I want next in order to be in a place of good mental well-being and provided healthy coping strategies for any future triggers. Fiona is professional, understanding, kind, reliable, warm, empathetic, balanced and has good insights. She challenges perspectives when needed and listens at length to how I am feeling. On a more personal level, I have been very touched by Fiona's cultural sensitivity and curiosity; coming from a different ethnic background and having a different faith which holds an important place of my life, Fiona has taken effort to understand my values and align her therapy techniques in a way that does not conflict with religious guidance but instead incorporates it with other established mental health techniques. Fiona's work has had a positive knock on effect on many other areas of my life including my family, marriage, spirituality, personal goals and physical health. I am grateful for the opportunity to meet and benefit from Fiona's expertise and know her work has ultimately changed my life for the better.

Reviewed November 2024

Very good comforting to talk with

Reviewed November 2024

Fiona is professional, kind and effective, Im glad I reached out to find help, best thing I ever did and am very grateful to her for the support and guidance. Thank you.

Reviewed June 2024

Fiona is fantastic. She’s really helping me get to the root of my problems and feel understood. She provides me with a lot of materials to help on my path and I can’t recommend her enough!

Reviewed June 2024

Caring and understanding

Reviewed March 2024

Fiona has been a gentle and supportive help, offering a safe and unbiased space for me to talk and talk openly without the worry of burdening friends or family. I’ve felt comfortable enough to share with her sides or myself that I’m not proud of and she has helped me to work through some real self shame with an open mind, and analytical approach, I’d highly recommend Fiona

Reviewed January 2024

Is an excellent therapist who really actively listens and strives to help me find my own solutions

Reviewed January 2024

Fiona has been amazing, she asks questions in a way that makes me think and gain different perspectives, she's been supportive but also allowing me to draw conclusions on my own. She has helped to provide calm amongst the chaos at a very trying time in my life and I couldn't be more grateful.

Reviewed December 2023

Fiona has, in a short time, helped me realise some of the main reasons that I’m so unhappy and desperate at times and given me hope I might actually be able to finally change it. I know it will take time and effort but already I do feel like I’m making positive inroads towards feeling better because of her support, advice and help. Fiona is patient, focused and understands what I’m saying even when I don’t really understand it myself! She doesn’t make me feel stupid or minimise my feelings. I would highly recommend Fiona and look forward to working through my issues more with her guidance. The session each week is a non-negotiable for me now as I know it is having a positive effect on my life.

Reviewed November 2023

Fiona immediately helped me feel much more settled and understood during a difficult time. I really felt supported and can't thank her enough for her wisdom in helping me to navigate through the issues. Wonderful.

Reviewed May 2023

Working with Fiona has given me a new perspective on my problems and my identity. Having the space each week to explore my issues in a safe and supportive atmosphere is invaluable and I go away from each session feeling lighter

Reviewed March 2023

Fiona is fantastic. She helped me work through problems in a way where I felt safe and comfortable. She guided me and made me look at things from a completely different perspective which allowed me to deal with problems more constructively. Thank you Fiona. You’ve been amazing.

Reviewed March 2023

Fiona has been so so helpful. I have spent just over 3 weeks with Fiona and I always look forward to our video calls. (That’s not because I have a boring life

Reviewed March 2023

Will listen, and really make sure to get to the main point of what the issues are. Makes sure to persue things that are brought up to truly work out what is necessary to do, in order to help with the situation you are in. Lots of good suggestions, and is good at re phrasing the information you give, and framing it in a way that changes your perspective and helps you challenge and improve your behaviour.

Reviewed March 2023

In just one session, Fiona understood what felt like a complex tangle of incidents and feelings. She was gentle with her questions, inviting me to talk as much or as little as I was comfortable. I opened up more than I thought I could, and look forward to our next conversation.

Reviewed December 2022

Fiona is wonderful. From our very first session she made me feel heard and I felt respected. She is great during our sessions and gives me things to think about and worksheets to do which are always relevant and helpful.

Reviewed December 2022

Really friendly, patient and great at accommodating last minute changes!

Reviewed November 2022

I felt listened to and understood whilst talking to Fiona, it was nice to have someone to talk to.

Reviewed November 2022

I have felt comfortable, seen, respected and cared for in a professional and appropriately boundaries way by Fiona. I look forward to our sessions and would not hesitate to recommend her to anyone seeking support

Reviewed November 2022

Amazing therapist.

Reviewed November 2022

How was your experience with Fiona?

Frequently asked questions

Does Fiona Platts offer telehealth visits?

Yes. Fiona Platts works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Fiona Platts speak?

Fiona Platts speaks English.

How many years of experience does Fiona Platts have?

Fiona Platts has 3 years of experience.

Where is Fiona Platts licensed to practice?

Fiona Platts is licensed to practice in the United Kingdom.

Does Fiona Platts accept clients outside of the United Kingdom?

No, Fiona Platts does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Fiona Platts offer?

Fiona Platts offers clients Client-Centered Therapy.

How can I communicate with Fiona Platts?

Fiona Platts can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Fiona Platts?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.