betterhelp was recommended to me by my friend and physiotherapist as she very rightly identified that I was stressed and had already had patients who'd had a good experience. I was quite nervous about who I would be paired with, and I was nervous full stop as I was looking for support with a deeply personal issue. I wasn't even sure I was ready to talk about it with anyone. Paulette has a wonderful, warm and calm manner, which is perfect for me as I tend to be anxious. I struggle if people make things complex, as I'm already very good at overcomplicating things myself! She is patient, non-judgmental, empathetic and an excellent listener, all of which have helped me a great deal, as had I not felt the connection I have, I would have given up as opening up about this has felt very scary. I likely still have a way to go, but knowing Paulette is there has been immensely helpful, and I'm incredibly grateful to her. I would highly recommend Paulette to anyone who is looking for a skilled and sensitive therapist.
Paulette Shelley, BACP
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Paulette is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Paulette. View 1 review
- Great news, Paulette is accepting new clients!
- She is normally fully-booked.
- Speaks English
- Offers Telehealth visits
- Licensed in United Kingdom
Recent reviews
More about Paulette
- 3 years' experience
- Female
- BACP
Registered BACP Therapist | Qualified Integrative Counsellor:
My name is Paulette I am credentialed in the UK. I am a Registered BACP Therapist offering online counselling. With a strong commitment to providing a safe, non-judgmental, and empathetic space, I utilize a Person-Centred approach that allows us to explore your unique experiences and feelings. I believe in treating everyone with respect, sensitivity, and compassion.
Life’s Journey and Challenges:
Life can be unpredictable, presenting us with challenges that can feel overwhelming. Whether you are grappling with sadness, anger, or hopelessness, or experiencing anxiety, depression, or relationship difficulties, you don’t have to navigate these feelings alone. Together, we can delve into these emotions, gaining insight into their origins and understanding the impact they have on your life.
Exploration and Understanding:
My aim is to help you uncover unwanted patterns and behaviours that may be holding you back. By fostering a deeper understanding of yourself and your relationships, we can work collaboratively to identify pathways for change and personal growth. While I won’t provide direct advice, I will support you in discovering the answers that lie within you.
Tailored Support for Your Needs:
I work with both short-term and longer-term concerns, and together, we will identify what you wish to focus on during our sessions. My approach is flexible, allowing us to adapt our work as your needs evolve.
Areas of Focus:
I specialize in supporting individuals dealing with:
• Low self-esteem
• Grief and loss
• Relationship issues
• Depression and anxiety
• Trauma and abuse
• Childhood trauma
• Anger issues
If you’re ready to embark on a journey of self-exploration and healing, I invite you to reach out. Together, we can navigate your challenges and work towards a brighter, more fulfilling future.
Taking the first step to sign up for therapy can take courage and I am proud of you for getting started.
Specialties
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
Licenses
- BACP · United Kingdom · 408654 · Expires January 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Paulette Shelley
All reviews have been submitted by clients after seeing the provider.
Overall rating:
betterhelp was recommended to me by my friend and physiotherapist as she very rightly identified that I was stressed and had already had patients who'd had a good experience. I was quite nervous about who I would be paired with, and I was nervous full stop as I was looking for support with a deeply personal issue. I wasn't even sure I was ready to talk about it with anyone. Paulette has a wonderful, warm and calm manner, which is perfect for me as I tend to be anxious. I struggle if people make things complex, as I'm already very good at overcomplicating things myself! She is patient, non-judgmental, empathetic and an excellent listener, all of which have helped me a great deal, as had I not felt the connection I have, I would have given up as opening up about this has felt very scary. I likely still have a way to go, but knowing Paulette is there has been immensely helpful, and I'm incredibly grateful to her. I would highly recommend Paulette to anyone who is looking for a skilled and sensitive therapist.
Frequently asked questions
Does Paulette Shelley offer telehealth visits?
Yes. Paulette Shelley works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Paulette Shelley speak?
Paulette Shelley speaks English.
How many years of experience does Paulette Shelley have?
Paulette Shelley has 3 years of experience.
Where is Paulette Shelley licensed to practice?
Paulette Shelley is licensed to practice in the United Kingdom.
Does Paulette Shelley accept clients outside of the United Kingdom?
No, Paulette Shelley does not accept clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Paulette Shelley offer?
Paulette Shelley offers clients Client-Centered Therapy and Cognitive Behavioral Therapy (CBT).
How can I communicate with Paulette Shelley?
Paulette Shelley can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Paulette Shelley?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.