Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Susan Robb, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Susan. View 1 review
Speaks English
Offers Telehealth visits
Licensed in United Kingdom

Recent reviews

While I haven't worked with her for long but each session has been a very reassuring and comfortable experience, I've felt respected and listened to throughout and her insight has really made me feel like I'm in safe hands

Reviewed March 2025

More about Susan

  • 4 years' experience
  • Female
  • BACP

Hello and a warm welcome,

I'm Suzie, a compassionate and experienced person-centred counsellor. My approach is rooted in person-centred therapy, but I also draw from a range of therapeutic modalities to best support your unique needs. I offer a safe, confidential space where you can explore your thoughts and emotions at your own pace.

I understand that reaching out for counselling takes courage, and I deeply respect each person’s journey. My aim is to create a warm, supportive, and non-judgmental environment where you feel truly heard and valued. Every session is tailored to you, using approaches that help you express yourself and navigate life’s challenges in a way that feels right for you.

I firmly believe that the relationship between counsellor and client is at the heart of effective therapy, so I focus on building trust and understanding from the very first session.

My experience spans various professional settings, including schools, charities, and private practice, giving me a broad perspective on the different challenges people face. No matter what you’re going through, I’m here to support you.

If you’d like to find out more or have any questions, please don’t hesitate to get in touch.

Specialties

Stress Anxiety Family conflicts Trauma and abuse Depression Coping with life changes Addictions LGBT Relationship issues Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Self esteem Career difficulties Bipolar disorder Coaching Compassion fatigue ADHD

Licenses

  • BACP · United Kingdom · 411074 · Expires June 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Susan Robb

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

1 review

5
4
3
2
1

Clients mention: Comfortable Safe

While I haven't worked with her for long but each session has been a very reassuring and comfortable experience, I've felt respected and listened to throughout and her insight has really made me feel like I'm in safe hands

Reviewed March 2025

How was your experience with Susan?

Frequently asked questions

Does Susan Robb offer telehealth visits?

Yes. Susan Robb works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Susan Robb speak?

Susan Robb speaks English.

How many years of experience does Susan Robb have?

Susan Robb has 4 years of experience.

Where is Susan Robb licensed to practice?

Susan Robb is licensed to practice in the United Kingdom.

Does Susan Robb accept clients outside of the United Kingdom?

No, Susan Robb does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Susan Robb?

Susan Robb can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Susan Robb?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.