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Charlotte Yau, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Charlotte is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

Great news, Charlotte is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in United Kingdom

More about Charlotte

  • 5 years' experience
  • Female
  • BACP

Are you feeling overwhelmed, stuck or struggling with your emotions? Does stress, anxiety, or your emotions feel like they’re taking over your life? You don’t have to navigate these difficulties alone.

Hello! - I'm Charlotte, a fully qualified Cognitive-behavioural therapist based in Edinburgh, Scotland. My approach is warm, collaborative and empathetic - ensuring that you feel supported every step of the way. If you are a women looking to reconnect with yourself after abuse or motherhood; or immigrants struggling with belonging/connection or suffering from grief & loss, I offer a safe, confidential space where you can feel heard, understood, and empowered to make meaningful changes.

I am committed to helping people understand their mental wellbeing and encouraging lasting change. I specialised in working with clients from diverse backgrounds struggling with anxiety, depression, stress, low self-esteem and other emotional challenges.

Are you ready to take a more proactive step toward a healthier, more fulfilling life? You don’t need to have it all figured out—just a willingness to start. Let’s begin this journey of growth, healing, and self-discovery together.

Specialties

Stress Anxiety Grief Self esteem Depression Trauma and abuse Coping with life changes Abandonment Caregiver issues and stress Control issues Guilt and shame Isolation / loneliness Life purpose Post-traumatic stress Self-love Social anxiety and phobia

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Cognitive Behavioral Therapy (CBT)
  • Solution-Focused Therapy

Licenses

  • BACP · United Kingdom · 399133 · Expires November 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

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Frequently asked questions

Does Charlotte Yau offer telehealth visits?

Yes. Charlotte Yau works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Charlotte Yau speak?

Charlotte Yau speaks English.

How many years of experience does Charlotte Yau have?

Charlotte Yau has 5 years of experience.

Where is Charlotte Yau licensed to practice?

Charlotte Yau is licensed to practice in the United Kingdom.

Does Charlotte Yau accept clients outside of the United Kingdom?

No, Charlotte Yau does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Charlotte Yau offer?

Charlotte Yau offers clients Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), and Solution-Focused Therapy.

How can I communicate with Charlotte Yau?

Charlotte Yau can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Charlotte Yau?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.